This article is wrong. In the same update for RE: Revelations, they say they plan to re-release the same update once they fix a problem that was causing the game to crash (or maybe it was a DLC weapon that stopped working or something, I don’t remember exactly, just that it caused a technical problem with the game big enough that they had to revert the update).

Capcom did not reverse the update becauae they “listened,” they did it because they had to, and they already said they plan on releasing it again.