There’s definitely some sketchy stuff going on, but in general, reviews are mostly an opinion. A lover of the original versus a hater of the original will probably not give the same score to this game. It really depends on the reviewers history, preferences, ability to investigate, empathize with other demographics / types of players, patience, endurance, willingness to forgive bad gameplay/graphics/story/music as long as the gameplay/graphics/story/music is good, etc.
Listen I love NMS for what it has become, but of course they would say that. They know that (the veil of) personal investment in their userbase’s woes is good marketing. What would the answer otherwise be? “fuck your save, start over”?
And if they can’t fix it, they can at least say “we tried”.