And it failed spectacularly.

We only needed a simple form, but we wanted to be fancy, so we used “nextcloud forms”.

The docker image automatically updated the install to nextcloud 30, but the forms app requires nextcloud 29 or lower. No warning whatsoever. It’s an official app, couldn’t they wait that it was ready for NC 30 before launching it? The newsletter boasts “NC hub 9 is the best thing after sliced bread” yet i don’t see any difference both in visual or performance compared to NC hub 2

Conclusion: we made our business to rely on nextcloud forms as a signup form, but the only reason we were using it was disabled who knows how many weeks ago.

  • JASN_DE@lemmy.world
    link
    fedilink
    English
    arrow-up
    91
    arrow-down
    5
    ·
    3 months ago

    Wait, you update productions systems without running a staging environment? Or even checking the update notes and your installed apps? Also no backups? What kind of business are you running over there?

    • Scrubbles@poptalk.scrubbles.tech
      link
      fedilink
      English
      arrow-up
      58
      arrow-down
      3
      ·
      3 months ago

      Oh, Nextcloud docker is a joke. They follow no standards or best practices when it comes to docker. They keep the entire app directory mounted as a volume, which means it does upgrade you without you “needing” to upgrade the docker image. They have volumes within volumes they need to mount. Their configs can (and do) override environment variables. Most actions that need to be taken require running an occ command which can only be done by exec’ing into the container.

      Nextcloud docker is honestly just such a joke. They should have rethought their application from a docker sense and they didn’t. God just number one - Docker images should never update. It’s a freaking pinned version for a reason. If I want to update, it should be as simple as upping the version tag, and it does any upgrades in place when I do that.

      I honestly steer people away from Nextcloud now because of how mismanaged their images are.

      • Max-P@lemmy.max-p.me
        link
        fedilink
        English
        arrow-up
        13
        ·
        edit-2
        3 months ago

        Yep, and I’d guess there’s probably a huge component of “it must be as easy as possible” because the primary target is selfhosters that don’t really even want to learn how to set up Docker containers properly.

        The AIO Docker image is an abomination. The other ones are slightly more sane but they still fundamentally mix code and data in the same folder so it’s not trivial to just replace the app.

        In Docker, the auto updater should be completely neutered, it’s the wrong way to update the app.

        The packages in the Arch repo are legit saner than the Docker version.

        • Scrubbles@poptalk.scrubbles.tech
          link
          fedilink
          English
          arrow-up
          2
          ·
          3 months ago

          I had to learn how to mount subpaths for their terrible container, and god just the updater is mind boggling. And I have to store their code in a volume, because of course I have to, why would code and configuration ever need to be… configurable? I actually just tried to put their config.php into a ConfigMap just to try, and of course PHP doesn’t allow that - not that I blame PHP for it - but ffs it’s been years, it’s time to allow config to also come from a yaml or something.

        • Scrubbles@poptalk.scrubbles.tech
          link
          fedilink
          English
          arrow-up
          4
          ·
          3 months ago

          I do it in docker at home, for myself, in an environment I am okay with accidentally destroying - and even then I have nightly backups of the volumes.

          In a professional system, as mentioned in my other comment, I would simply just do it in a VM with the disk scheduled also for nightly backups. Nextcloud just hardcoded too many things dependent on thinking the underlying system was mutable. Unfortuantely that’s just the easiest way to handle it.

          However, also as mentioned, if I were in a professional environment, I’d have to really look at the cost for all of that infrastructure and my time to run it - and decide if I really thought I could run it myself with all of that overhead, and that it would still make sense compared to just doing google docs or something. Remember it’d be my ass on the line, as OP is learning

      • Moonrise2473@feddit.itOP
        link
        fedilink
        English
        arrow-up
        2
        ·
        3 months ago

        I wiped a whole drive (luckily it was filled with a redundant backup) with the docker image, as the behavior was (or still is, don’t know if it was fixed) to rm -rf . and replace with fresh stuff if occ isn’t found. So in the docker compose I accidentally mistyped the wrong volume as /mnt/disk2 instead of /mnt/disk3 and it erased it

        • Scrubbles@poptalk.scrubbles.tech
          link
          fedilink
          English
          arrow-up
          4
          ·
          3 months ago

          Oh yeah, if you’re in a professional environment, I’m sorry but that’s just not great. The only way I’d consider running Nextcloud professionally would be on a VM of it’s own with nightly disk backups, with blob storage as the backing - and even then with the cloud costs really how close are you to just paying for an enterprise license to Google or Microsoft? Plus the headache of not having to worry about it yourself

      • Possibly linux@lemmy.zip
        link
        fedilink
        English
        arrow-up
        1
        ·
        3 months ago

        The images work fine for me. The problem is that Nextcloud is a complex app that doesn’t really work with the design of one container to do one job. It is pretty much a regular application that uses docker for packaging.

    • yggstyle@lemmy.world
      link
      fedilink
      English
      arrow-up
      4
      ·
      3 months ago

      To be fair a certain security company was in global news for exactly that same send it behavior. Why waste precious resources on multiple instances? Investors hate waste. 😅

    • Moonrise2473@feddit.itOP
      link
      fedilink
      English
      arrow-up
      7
      arrow-down
      4
      ·
      3 months ago

      Yes no staging because it’s something used at most by 2 concurrent users, we were ok with 95% reliability (we discovered it was disabled after at least two weeks lol)

      Otherwise we would just have signed up to one of the many cloud forms sites at $100/year

      Backups daily but it’s unthinkable to revert something like nextcloud to a months old one

      Subscribed to both newsletter and RSS feed to know about issues (the command to update the docker images isn’t automated but manually issued). The maintainer of the forms app is nextcloud itself so any incompatibility should have been written in red bold characters in the blog posts and newsletter.

      • Possibly linux@lemmy.zip
        link
        fedilink
        English
        arrow-up
        3
        ·
        3 months ago

        Why are your backups so out of date? Just setup daily snapshots and call it a day if it isn’t critical. You never want to update major versions first thing. Wait 3 months and then update.

        This smells like shadow IT

        • Moonrise2473@feddit.itOP
          link
          fedilink
          English
          arrow-up
          1
          arrow-down
          2
          ·
          3 months ago

          I have daily backups and hourly zfs snapshot. The problem is that, because nobody used the useless survey plugin, I have no idea when it broke. It could have been yesterday or it could have been 4 months ago

    • ilmagico@lemmy.world
      link
      fedilink
      English
      arrow-up
      3
      ·
      3 months ago

      If I understand correctly, nextcloud automatically updated … which I didn’t think it would, normally. Maybe it’s a “feature” of the AIO docker image?