Apologies, I had a lapse in sanity. All hail GabeN! My favorite part about companies is that they’re our friends.

  • Destide@feddit.ukEnglish
    765·
    2 days ago

    • Out of warranty

    • Unwilling to pay someone for a job you can’t do

    I’m sorry this is just being an adult, you said you were done with it why bother posting? It’s not like it’s an example of bad customer service. You’re just ranting you didn’t get your way. It’s not a great situation but I can’t think of many companies that would give you what you wanted in this situation.

    • stoy@lemmy.zip
      193·
      2 days ago

      Yeah, this is my impression as well.

      There is a clear link on the store page to go to the warranty info, if OP didn’t read it or understood it before buying, this is on them, not Valve.

    • daed@sh.itjust.works
      930·
      1 day ago

      You sound like a butthurt fanboy. Don’t think like big corps, try to understand the little man. Deck is just 4 months out of warranty and suddenly dies. Of course you’d be raging wouldn’t you?

      Thanks for posting, OP! I bought my 500gb oled used a few months back and tbh I hope you’re alone with that problem.

      • Ulrich@feddit.orgEnglish
        281·
        1 day ago

        Deck is just 4 months out of warranty and suddenly dies. Of course you’d be raging wouldn’t you?

        I mean I’d be disappointed, but not with Valve. Shit happens. If it was a known issue that impacted lots of people, yes. Anything outside the warranty period is just good will if they cover it.

        Fortunately Valve made them super repairable.